H O S T W I S
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Shared Hosting From 500

100 MO

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Get 50% Discount Offer 26 Days

Contact Info

BD - 84 Saltlake Sector - 1 Kolkata - 700064

+91 7003616673

+ 91 9836737188

support@hostwis.com

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At Hostwis, we value customer satisfaction and aim to provide exceptional hosting services. This Cancellation and Refund Policy outlines the terms and conditions regarding cancellations and refunds for our services.

Cancellation Policy

  1. Customers may request cancellation of their hosting plan at any time by contacting our support team via email or the customer dashboard.
  2. Cancellation requests must include your account details, service information, and the reason for cancellation to process the request promptly.

Refund Policy

  1. 30-Day Money-Back Guarantee
    • If you are not satisfied with our hosting services, you are eligible for a full refund within the first 30 days of your subscription.
    • The 30-day refund policy applies to new hosting purchases only. Renewals, domain registrations, and add-on services are non-refundable.
  2. Refund requests submitted after the 30-day period will not be processed.
  3. Refunds will be issued to the original payment method used for the purchase. Please allow 7-10 business days for the refund to reflect in your account.

Non-Refundable Cases

  1. Violations of our Terms of Service or Acceptable Use Policy may result in the forfeiture of any refund eligibility.
  2. Fees for domain registrations, SSL certificates, or other third-party services are non-refundable.

How to Request a Refund

To request a refund, please contact our Billing Support team at [support@hostwis.com] with the following information:

  • Account name or email associated with the hosting plan.
  • Order ID or invoice number.
  • Reason for the refund request.

Our team will review and process your request promptly, ensuring a hassle-free experience.