







At RankCrest, we are committed to providing our clients with high-quality web and software development services. We understand that occasionally circumstances may arise where a refund is requested. Please read our refund policy outlined below:
Refund Eligibility:
- Refunds may be considered under the following circumstances:
- The client has made payment for services that have not been rendered.
- The delivered service does not meet the agreed-upon specifications outlined in the contract or agreement.
- There has been a failure to initiate the project within a reasonable timeframe as agreed upon in the contract.
- The project cannot be completed due to unforeseen circumstances on our end.
- Refunds may be considered under the following circumstances:
Refund Request Process:
- To request a refund, clients must submit a written request detailing the reasons for the refund.
- The request should be sent to [Contact Email or Support Email] within [Number] days of the issue arising.
- The request will be reviewed by our team, and a decision will be made based on the eligibility criteria outlined above.
Refund Decision:
- Upon receiving a refund request, our team will investigate the issue and assess its eligibility.
- If the request meets the criteria for a refund, we will initiate the refund process within [Number] business days.
- Refunds will be issued using the original method of payment, unless otherwise agreed upon.
Non-Refundable Items:
- Certain services or expenses may be non-refundable, including but not limited to:
- Any third-party expenses incurred on behalf of the client.
- Customized or personalized services that cannot be resold.
- Services that have been delivered and accepted by the client.
- Certain services or expenses may be non-refundable, including but not limited to:
Dispute Resolution:
- In the event of a dispute regarding a refund request, both parties agree to engage in good faith negotiations to resolve the issue.
- If a satisfactory resolution cannot be reached, either party may seek legal recourse as outlined in the terms of the contract or agreement.
Modifications to the Policy:
- [Company Name] reserves the right to modify or amend this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or notifying clients via email.
By engaging our services, clients acknowledge that they have read, understood, and agreed to abide by the terms outlined in this refund policy.
If you have any questions or concerns regarding our refund policy, please contact us at [Contact Email or Support Email].
[Rank Crest] [24th March 2023]